FAQ

What ad specifications does Bannerwise follow?

This article explains the standard specifications ads meet according to IAB.

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Updated over a week ago

What networks does Bannerwise support?

This article shows the list of display and social networks you can work within Bannerwise.

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Updated over a week ago

What ad file types does Bannerwise support?

This article shows the different output file types you can publish with Bannerwise.

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Updated over a week ago

How to save a network as favorite?

Learn how to mark your most-used networks as favorite and save time.

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Updated over a week ago

How to set up my workspace?

This article explains the steps to set up your brand’s workspace, for both localization and brand identity purposes.

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Updated over a week ago

How to set up your client’s workspace?

Learn how to add the assets of a specific brand and save time by having all the resources ready.

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Updated over a week ago

What is hosting and when can I use it?

Learn what ad-serving is and how you can benefit from using it.

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Updated this week

How can I change my email address?

This article will show you how to modify an email address

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Updated over a week ago

How can I invite users?

Start collaborating with your team by adding additional users to your account

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Updated over a week ago

How to edit user profiles?

Manage user profiles and assign specific roles to optimize collaboration

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Updated over a week ago

How to activate and deactivate users in my account?

Make sure that the right user has access to Bannerwise

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Updated over a week ago

How to manage user roles and permissions?

Select the right user role for each user to improve collaboration

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Updated over a week ago

How to delete users from my account?

Clean up your user list by deleting users that should not have access to Bannerwise

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Updated over a week ago

How to preview ads in Bannerwise?

This article shows the possibilities to preview your ads and make sure they look and behave as desired.

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Updated over a week ago

How to preview animations on slides?

Preview your slides in detail by using the playback controls and the playhead.

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Updated over a week ago

How to create ad templates?

Generate templates from ad sets and save time re-using your designs for new ads.

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Updated over a week ago

How to build ads from custom templates?

Create new ads and save time by using your custom templates.

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Updated over a week ago

How to manage ad templates?

Learn where your templates are collected and use them to build new ads.

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Updated over a week ago

How to make elements not editable on templates?

Learn how to make your templates unaltered and reuse them to generate new ad sets.

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Updated over a week ago

How to change the network of an ad set?

Make sure that your ads are set up for the right network

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Updated over a week ago

How to convert a non-dynamic ad set into dynamic?

Learn how to easily re-use and transform an ad set into dynamic

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Updated over a week ago

How to share an ad set with your team?

Collaborate with your team by sharing ad sets

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Updated over a week ago

How to customize your shareable preview page?

Add your brand identity to your shareable preview page by uploading your logo and adding a brand color

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Updated over a week ago

How to embed your sharable preview page on a custom domain?

Show your sharable preview page on a specific webpage by adding the embed script

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Updated over a week ago

What languages can I add to my ad set?

This article will sow you the list of current languages you can add to your ad sets.

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Updated over a week ago

How to update ads in real time?

Host your ads with Bannerwise and make changes in real time

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Updated over a week ago

How to add languages to your ads?

This article explains how to easily add languages and efficiently serve multiple markets and countries.

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Updated over a week ago

How to translate ads?

Read how to speed up the production process by adding translations to your ads

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Updated over a week ago

How to add languages to clients and brands?

This article will show you how to add multiple languages to clients and brands

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Updated over a week ago

How to set a language as default?

This article will show you how to easily set languages by default and automatically select it as original language for ad sets.

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Updated over a week ago

How to loop your ads?

This article will explain how to easily make your ads loop and the possibilities this feature has to offer.

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Updated over a week ago

What is an AMPHTML file?

This article will explain what an AMP file type is and its benefits

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Updated over a week ago

What type of elements does Bannerwise support?

Find out what type of elements you can use in your designs

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Updated over a week ago

How to add extra sizes to already existing ad sets?

Manage your sizes by adding extra sizes to your ad set

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Updated over a week ago

How to generate new ad sizes from an already existing size?

Use the adaptive algorithm to create new sizes for you

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Updated over a week ago

How to manage slides on your timeline?

Keep your timeline clean by dividing it with multiple slides

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Updated over a week ago

How to hide elements on the stage?

Learn how to hide elements while building your ads and simplify the view to work efficiently.

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Updated over a week ago

How to lock elements on the stage?

Learn how to lock elements in your ads and keep your design unchangeable.

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Updated over a week ago

How to make buttons automatically resize based on its text content?

Make sure that your buttons always have the same styling, no matter the label size

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Updated over a week ago

How to add a mouseover to a button?

Learn how to set up a mouse over effect and engage with your audience by creating interactive buttons.

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Updated over a week ago

How to add dynamic elements to your ads?

Deliver personalized messages by adding dynamic elements to your ads

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Updated over a week ago

How to automatically hyphenate text?

Make sure that your text is always displayed with the correct hyphens

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Updated over a week ago

How to make text automatically scale in font size?

Make sure that your text always fits no matter the ad size or text container

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Updated over a week ago

How to add custom sizes to already existing ad sets?

You can add any size you want by adding custom sizes to your ad sets

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Updated over a week ago

How to add a Click Tag?

Read all you need to know about Click Tags in Bannerwise.

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Updated over a week ago

What is the relation between click layers and landing page URL?

This article explains how click areas and landing page URL behave with each other when they are present in an ad set.

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Updated over a week ago

How to add a landing page URL?

Make sure that your ad always lands on the right URL after clicking on it

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Updated over a week ago

How to add multiple click areas?

Make sure that your ad lands on the right URL by adding multiple click areas

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Updated over a week ago

How to add multiple dynamic click areas?

Make sure that your ad lands on the right URL by adding multiple dynamic click areas

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Updated over a week ago

How to upload custom fonts?

Reflect your brand identity by using custom fonts in your designs

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Updated over a week ago

How to make sure that your font displays correctly in your ads?

By transforming your fonts into webfonts you make sure that fonts are shown correctly in all browsers

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Updated over a week ago

How to enable sound in your in-banner videos?

Learn how to activate the sound of your in-banner videos

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Updated over a week ago

How to publish display ads?

This article will show you the first steps and the multiple options available to easily publish your display ads

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Updated over a week ago

How to download your ads?

This article will show you how to download your ads as a physical files such as: HTML5, AMPHTML, PNG, JPG and GIF

Written by Support
Updated over a week ago

How to push ads directly to your campaign?

This article will show you the steps to push your ads directly to a network via an API integration

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Updated over a week ago

How to connect to Google Ads or Campaign Manager?

This article will explain the steps to easily integrate to Google Ads or Campaign Manager

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Updated over a week ago

How to connect to AdForm?

This article will explain the steps to easily integrate to AdForm using an API connection

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Updated over a week ago

How to push ads directly to Google Ads?

This article explains the last steps to push and upload your ads directly to Google Ads after connecting with the API

Written by Support
Updated over a week ago

How to push ads directly to Campaign Manager?

This article explains the last steps required to push and upload your ads directly to Campaign Manager and publish them in VD360

Written by Support
Updated over a week ago

How to push ads directly to AdForm?

This article explains the last steps required to push and upload your ads directly to AdForm

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Updated over a week ago

How to publish in-banner video ads?

Publishing in-banner video ads on every available network

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Updated over a week ago

How to publish in-banner video ads for the Google Marketing Platform?

Publishing in-banner video ads with Google Campaign Manager, Google Studio and Google Display & Video 360

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Updated over a week ago

How to publish in-banner video ads for Google Ads?

Publish in-banner video ads on the Google Display Network (GDN) via Google Ads

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Updated over a week ago

How to work with third-party tags?

Learn about third-party tags and how you can benefit from using them.

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Updated over a week ago

How to export your ads as third-party tags?

This article will show you the steps to export your ads as third-party tags

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Updated over a week ago

How to check the settings of your third-party tag creatives?

Learn how you can validate your tags and make sure they are accepted by 3PAS.

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Updated over a week ago

How to use third-party tags for Google Ads?

This article will show you the steps to to export and use third-party tags for Google Ads

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Updated over a week ago

How to export your display and social ads as MP4 or PNG?

This article will show you the steps to export your social and display ads as MP4 or PNG

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Updated over a week ago

How to publish your animated GIF?

Learn how to publish your display and social ads as Animated GIF and engage more with your audience.

Written by Support
Updated over a week ago

How to publish GIF banners?

This article will cover how the Bannerwise GIF export works and what you have to consider when creating GIFs in Bannerwise.

Written by Support
Updated over a week ago

How to download ads as AMPHTML?

This article will explain the steps to download your ads as AMP

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Updated over a week ago

What is retina and how to work with it?

Read this article to know all about retina and use it correctly to avoid blurry images in your ads.

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Updated this week

How to create fallback images?

Learn how to easily generate fallback images and use them in your campaigns

Written by Support
Updated over a week ago

How to convert a feed spreadsheet into a .csv URL?

Learn how to generate a URL to upload your feed in Bannerwise.

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Updated over a week ago

How to add a dynamic feed to Bannerwise?

Upload or add a dynamic feed in Bannerwise in order to create dynamic ads.

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Updated over a week ago

How to map dynamic feed attributes?

This article will cover how you can map your Google Adwords feed that has been uploaded to Bannerwise.

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Updated over a week ago

How to update a feed in Bannerwise?

This article explains what happens when feeds are uploaded to Bannerwise

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Updated over a week ago

How to update the feed of an already existing ad set?

Switch between feeds without having to duplicate your ad set

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Updated over a week ago

What currencies does Bannerwise support?

Read the list of supported currencies for dynamic feeds and start building your dynamic ads.

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Updated over a week ago

Which dynamic feed business types are there for Google Ads?

This article covers the Google business feed types available and provides examples for each type.

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Updated over a week ago

Which dynamic Google Ads attributes can I use in my ad designs?

This article will cover what attributes are supported by the different feed types and how they are mapped in Bannerwise.

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Updated over a week ago

How to connect Google Merchant Center account with Google Ads?

Link your Google Merchant Center account to your Google Ads account enabling the use of retail (xml) feeds.

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Updated over a week ago

How to create a dynamic campaign in Google Ads?

This article shows how to create a dynamic display campaign for Google Ads and add your custom dynamic ads created in Bannerwise.

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Updated over a week ago

How to upload a dynamic feed to Google Ads?

Learn how to easily upload your dynamic feed to Google Ads

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Updated over a week ago

How to upload your .CSV Google Ads feed in Bannerwise?

This article explains how to upload a non-retail Google Ads feed using your .csv feed

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Updated over a week ago

How to upload a dynamic .XML feed for Google Ads in Bannerwise?

This article shows how to upload your Retail business type feed for Google Ads in Bannerwise.

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Updated over a week ago

How to upload a dynamic banner set to Google Ads?

This article explains how to upload your dynamic banner set created in Bannerwise to your dynamic Google Ads campaign.

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Updated over a week ago

How to preview a dynamic banner for Google Ads?

This article will cover how to preview Dynamic banners for Google Ads.

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Updated over a week ago

How to set up a dynamic feed schedule in Google Ads?

Learn how to set up a feed schedule and get the content always up to date.

Written by Support
Updated over a week ago

How to import CSV files to Google Sheets?

This article explains how to import the data of your CSV files to use it as a source type while setting up a schedule in Google Ads.

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Updated over a week ago

How to upload a dynamic AdForm feed in Bannerwise?

Learn how to properly upload feeds in Bannerwise to be used for the network Adform.

Written by Support
Updated over a week ago

How to create a Product Catalog in your Facebook Business account?

Learn how to set up and create a Product Catalog in your Facebook Business Account.

Written by Support
Updated over a week ago

How to upload a dynamic feed for Facebook in Bannerwise?

This article will cover the steps to upload a dynamic product feed for Facebook in Bannerwise.

Written by Support
Updated over a week ago

How to export a Dynamic Product Ad for Facebook?

This article will cover how to export your custom Facebook feed from Bannerwise.

Written by Support
Updated over a week ago

How to update the design of my Dynamic Product Ads for Facebook?

This article covers the steps you need to take when updating the design or layout of your dynamic product ads.

Written by Support
Updated over a week ago

How to preview Dynamic Product Ads for Facebook?

Learn how you can preview all of your custom Facebook product ads after generating a new feed via Bannerwise.

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Updated over a week ago

How does Facebook synchronize with the Bannerwise DPA feed?

This article will briefly explain how your custom dynamic product ads stay up-to-date with your master data feed.

Written by Support
Updated over a week ago

How to update your billing information?

Make sure your financial administration is up to date by updating your billing information

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Updated over a week ago

How to download your invoices?

You always have access to all your invoices

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Updated over a week ago

How to update your payment details?

Prevent suspension by making sure your payment details are correct

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Updated over a week ago

How to receive invoices by email?

Make sure that all invoices are sent to the right email address

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Updated over a week ago

How to upgrade to a different subscription plan?

Get the most out of Bannerwise by upgrading to a new subscription

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Updated over a week ago

How to downgrade to a different subscription plan?

Downgrading will remove access to features

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Updated over a week ago

How to cancel your current subscription plan?

Are you sure?

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Updated over a week ago