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How to log into my client's account?
How to log into my client's account?

Learn how to access your client’s ads from your MCC account and co-work together with them.

Support avatar
Written by Support
Updated over a year ago

If you have an MCC account, you can log in to your client’s environment and work on their ads.

💡 Good to know: To ensure that you can access your client's account, you must have logged in with your white-label domain and not with the generic "client.bannerwise.io". Your white-label domain will most probably look something like "companyname.bannerwise.io".

Login to your Bannerwise account using your custom domain and from there, follow the steps shown below:

  • In the hub click on "Account" and click on "Clients".

  • Find the Self-service client you want in the list and click on "Log in".

That's it! You are now logged in your client's environment and you have access to their ads. If you have finished working on the account, simply log-out. You will then be redirected to your MCC account.

If you want to know more about this feature and are interested in having an MCC account, schedule a meeting with us! We will provide you with the next steps and all you need to know.

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