FAQ
Answers to frequently asked questions.
By Support1 author242 articles
- How to activate a Trial account?
- How does the 7-day Bannerwise Free Trial work?
- Which features can I use during a Trial in Bannerwise?
- How to invite colleagues to my Trial account?
- How many ads can I publish during the Trial?
- How to convert your Trial account into a Bannerwise subscription plan?
- How to cancel my Trial account?
- How to schedule a Product Demo?
- What self-service learning resources does Bannerwise offer?
- What Customer Support does Bannerwise provide?
- Does Bannerwise provide Onboarding to new customers?
- Does Bannerwise offer training?
- Can I import externally created ads in Bannerwise?
- Does Bannerwise build custom templates on request?
- What ad specifications does Bannerwise follow?
- Which advertising networks does Bannerwise support?
- What ad types can I use for each advertising network?
- What ad file types does Bannerwise support?
- What is a host-initiated-subload?
- Where can I find ad examples created in Bannerwise?
- How to embed your ads on your website?
- What is an AMPHTML file?
- How to save an advertising network as your favorite?
- How to set up my workspace?
- How to add workspaces to your account?
- How to set up my client’s workspace?
- What is hosting and when can I use it?
- Why do I need a web font in Bannerwise?
- How to enable the autosaving feature?
- What is the difference between in-banner video ads and in-stream video ads?
- What is the difference between GIFs and Animated GIFs?
- How to create and manage folders?
- How to create a multi-channel master set?
- How to publish social and display ads from a master set?
- How to preview ads in Bannerwise?
- How to preview a video element in Bannerwise?
- How to preview animations on slides?
- How to create ad templates?
- How to build ads from custom templates?
- How to optimize your templates?
- How to optimize your in-banner video ad design?
- How to manage ad templates?
- How to make elements not editable on templates?
- How to check the network selected for ad sets?
- How to change the network of an ad set?
- How to convert a non-dynamic ad set into a dynamic?
- How to share an ad set with your team?
- How to customize your shareable preview page?
- How to embed your shareable preview page on a custom domain?
- How to download brand assets?
- What languages can I add to my ad set?
- How to update ads in real-time?
- How to add languages to your ads?
- How to translate ads?
- How to add languages to clients and brands?
- How to set a language as default?
- How to change the original language of an ad set?
- How to loop your ads?
- How to optimize your AMPHTML ads?
- How to create static social ads?
- How to create video ads for social channels?
- How to assign ad sets to folders?
- How to assign adsets to different clients/labels?
- How to apply and use Drop Shadow for elements in the All View editor?
- How to apply a Drop Shadow to elements in your ad design?
- What shortcuts can I use in the ad editor?
- How to change the name of an ad set?
- How does All View behave and replace elements across all sizes?
- How to replace fonts in your ad sets?
- How to edit an image simultaneously in all sizes?
- How to edit text elements simultaneously in all sizes?
- How to edit a button simultaneously in all sizes?
- What type of elements does Bannerwise support?
- How to add custom sizes in the creating flow?
- How to add new, extra sizes to already existing adsets?
- How to add custom sizes to already existing ad sets?
- How to generate the design of new sizes from an already existing size?
- How to calculate the size of my ads in the ad editor?
- Why are layers overlapping on the stage?
- How to manage slides on your timeline?
- How to hide elements on the stage?
- How to lock elements on the stage?
- How to make buttons automatically resize based on its text content?
- How to add a mouseover to a button?
- How to add an emphasis animation to elements in your design?
- How to add and set up the move animation in your ads?
- How to add dynamic elements to your ads?
- How to automatically hyphenate text?
- How to make text automatically scale in font size?
- How to add text formatting to a text element?
- How to crop images in the ad editor?
- How to add a ClickTag?
- What is the relation between click layers and landing page URL?
- How to add a landing page URL?
- How to add multiple click areas?
- How to add multiple dynamic click areas?
- How to upload custom fonts?
- How to make sure that your font displays correctly in your ads?
- How to enable sound in your in-banner videos?
- How to publish display ads?
- How to download your ads?
- What ad elements can be locally previewed?
- How to push ads directly to your campaign?
- How to calculate the size of my ads in the publish settings?
- What are the possibilities of pushing ads directly from Bannerwise?
- How to push ads to different accounts using one API integration?
- How to connect to Google Ads or Campaign Manager?
- How to connect to Adform?
- How to connect to Facebook?
- How to push ads directly to Google Ads?
- How to push ads directly to Campaign Manager?
- How to push ads directly to Adform?
- How to push ads directly to Facebook?
- How to publish in-banner video ads?
- What options are there to publish in-banner video ads?
- How to publish in-banner video ads for the Google Marketing Platform?
- How to publish in-banner video ads for Google Ads?
- Why does Bannerwise host in-banner video ads?
- How to export your ads as Third-party tags?
- How to work with third-party tags?
- How to check the settings of your third-party tag creatives?
- How to use third-party tags for Google Ads?
- How to upload 3rd-party tags in Google Campaign Manager for your in-banner video ads?
- How to upload 3rd-party tags in DV360 for your in-banner video ads?
- How to upload 3rd-party tags in Google Ad Manager for your in-banner video ads?
- How to upload 3rd-party tags in Adform for your in-banner video ads?
- How to export your display and social ads as MP4 or PNG?
- How to publish your animated GIF?
- How to publish GIF banners?
- How to download ads as AMPHTML?
- What is Retina and how to work with it?
- How to create fallback images?
- How to manually create and set up a Display Dynamic Feed from scratch?
- How to upload a dynamic feed in Bannerwise?
- What ad sets are connected to a specific feed?
- How to map dynamic feed attributes?
- What is the relation between display feeds and Bannerwise?
- Where can I find my feeds?
- How to change the feed of a Dynamic Display ad set?
- How to map attributes when switching the feed of an ad set?
- How to optimize your Display Dynamic ad design?
- How to optimize my feed?
- How to customize dynamic price currency formatting?
- How to edit currency formatting for your dynamic price attributes in the ad editor?
- How to convert a feed spreadsheet into a CSV URL?
- How to create product groups in your Google Studio dynamic content profiles?
- How to add Rules and Conditions to Dynamic Ads?
- What is a Coupon?
- What type of ads support a Coupon?
- How to set up a Coupon element in an ad?
- What are the characteristics of Coupons?
- What is the Slider Group Element?
- How to create Display Dynamic Slider Ads?
- Which advertising networks support Display Dynamic Slider Ads?
- What type of ads supports a Slider Group Element?
- How many products can I showcase in Display Dynamic Slider Ads?
- How many products can be included in the same Slider slide?
- How does the Slider Group Element interact with your target audience?
- How to add elements in the Slider Group Element?
- How to manage design elements in Display Dynamic Slider Ads?
- How to move layers outside the Slider Group Element?
- How to move layers inside the Slider Group Element?
- How to add conditions to Display Dynamic Slider Ads?
- How to create different ad layouts for your Display Dynamic Slider Ads?
- Can elements inside the Slider Group contain animations?
- How to preview Display Dynamic Slider Ads?
- How to publish Display Dynamic Slider Ads?
- Which dynamic feed business types are there for Google Ads?
- Which dynamic Google Ads attributes can I use in my ad designs?
- How to connect Google Merchant Center account with Google Ads?
- How to create a dynamic campaign in Google Ads?
- How to upload a dynamic CSV feed to Google Ads?
- How to upload your .CSV Google Ads feed in Bannerwise?
- How to upload a dynamic XML feed for Google Ads in Bannerwise?
- How to upload a dynamic ad set to Google Ads?
- How to preview dynamic ads for Google Ads?
- How to set up a dynamic feed schedule in Google Ads?
- How to import CSV files into Google Sheets?
- How to create inventory filters in your Google Ads dynamic display campaigns?
- What subscription plans does Bannerwise offer?
- What add-ons does Bannerwise offer?
- What is the duration of a Bannerwise subscription plan?
- Is Bannerwise suitable for Agencies?
- Which payment methods does Bannerwise support?
- Do yearly invoices have a discount?
- How to update your billing information?
- How to download your invoices?
- How to update your payment details?
- How to receive invoices by email?
- When can I change my Bannerwise subscription plan?
- How to upgrade to a different subscription plan?
- How to downgrade to a different subscription plan?
- How to cancel your current subscription plan?
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