All Collections
FAQ
About our Free Trial & Additional Services
Does Bannerwise provide Onboarding to new customers?
Does Bannerwise provide Onboarding to new customers?

Let's set you up for success!

Support avatar
Written by Support
Updated over a week ago

Yes, we provide Onboarding. Did you think we would leave you alone? 😉

The goal of the onboarding period with Bannerwise is to get you started as soon as possible. During your first 3 months with Bannerwise, we’ll go hand in hand with you to ensure you have a smooth landing and adoption. How do we do this? Find below some important meetings we'll have together:

WHEN

WHAT

WHY


Within the first 7 days


Impact Orchestration Call

Verify and deepen your goals to get you set up for success

Within 7-14 days

Technical demo of the platform

30 & 45 days

Check-in emails

Check-in emails to know how everything is going


After 90 days


Onboarding Evaluation Call

Discuss the experience you’ve had so far with Bannerwise. Feedback moment.

IMPORTANT INFORMATION❗❗

Onboarding is only included in Medium Agency and Professional subscription plans. For smaller subscription plans, we encourage you to use our self-service tools.

We hope the information above solved your question. If there is anything else we can help you with, and you couldn't find it in our help center, don't hesitate to contact us by chat. We are always ready to help you!

Did this answer your question?