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Troubleshoot
Troubleshoot
Why can't I log in my Bannerwise account?
Why can’t I find my ad sets?
How to reduce the file size of my ads?
Why are fallback images blurry?
How to preview downloaded ads on my Windows machine?
How to prevent cross browser text errors?
Why are dynamic images not loading in Google Chrome?
Why are my ads not looping?
Why are the video controls not responding?
Why am I not receiving the requested MP4 files?
Why are my tags showing a “Not found” message?
Why are my GIF ads not animating?
Why is the ClickTag in my ads not working when they are uploaded in the network?
Why is my feed showing "No references found" error message?
Google Chrome: Why do text elements not reduce in size?
I can't add a Landing Page URL: Screen is not displaying correctly
Uploading feeds in Bannerwise
I can't upload a feed in Bannerwise
I can't upload a feed: Not found.
I can’t upload a feed: Missing required attributes.
I can’t upload a feed: Unsupported CSV file.
I can’t upload a feed: Limit reached.
I can’t upload a feed: Unsupported file type.
I can't upload a feed: Forbidden.
I can’t upload my feed: Connection timeout.
I can't upload a feed: Unsupported file structure.
I can’t upload a feed: Unsupported attribute
Google Ads
How to make sure my ads will work for Google Ads?
Why are my ads not clicking in Google Ads?
Google Ads: Dynamic text elements don’t show correctly in the preview.
Why are my dynamic ads not uploading to Google Ads?
Why are my dynamic elements not visible in Google Ads?
Why are my in-banner video ads exceeding 30 seconds of animation?
Google Ads: Reference "X" is not supported by the "Y" feed type of Google Ads
Google Ads: “The HTML5 ad is a custom layout for a different ad format”.
Google Ads: “Invalid media bundle”
Google Ads: “The ad contains an unsupported file type”
Google Ads: “The ad you uploaded contains HTML5 code that we can’t allow in our ads: Multiple exits”.
Google Ads: "Your HTML file isn't a valid AMPHTML ads document."
Google Studio
Why are my Google Studio ads not clicking?
Dynamic elements don't display in Google Studio
Why are my ads only showing one Dynamic Product in Google Studio?
Google Studio: The image in the field labelled "image_link" couldn't be downloaded.
Adform
Adform: Dynamic elements not displaying in exported .zip files
Adform: "clickUrl.RedirectUrl length must be in range [1-500]"
Social Dynamic Ads
Why are Dynamic Product Ads showing the old layout in Facebook Catalogue?
I can’t upload the DPA URL in my Facebook Catalogue: “Bad Request”
Why can’t I switch between feeds?
