In order to downgrade your current plan, please follow the steps below:

  • Click on “Account” in the hub and click on “Billing” on the dropdown menu
  • Click on "Subscriptions" tab and click on “Show all plans”
  • You will now see the subscriptions available. Click on the plan you want to downgrade to, verify your billing information details and click on "Continue" to downgrade.

NOTE: Your new subscription will start from the renewal date of your current subscription.

We hope the information above solved your question. If there is anything else we can help you with, and you couldn't find it in our help center, don't hesitate to contact us by chat. We are always ready to help you!


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