DISCLAIMER: Custom dynamic product ads created in Bannerwise will only work with Facebook Product Catalogs that have selected the “E-commerce” as their business type. Take a look at our guide on creating a product catalog in your Facebook Business account to learn more about the required setup. 

When you upload your Facebook feed to Bannerwise you are required to provide a URL of the hosted XML or CSV feed. This feed represents your master feed and will automatically be updated if you add new products or make changes to existing products. 

When creating your custom dynamic product feed in Bannerwise, our platform will generate a new custom feed including all current products in your master data feed. In order to keep your custom feed up-to-date, Bannerwise will sync with your master data feed every morning at 06:00 AM GMT+1 to update the custom feed based on changes in your master. 

NOTE:  This will only take place if you have entered the URL generated by Bannerwise when setting up the data feed URL in your Facebook product catalog.

Facebook will be able to synchronize with your custom dynamic product feed if you have set up your product catalog using the upload option “Set a schedule” instead of “Upload once”. We advise a daily schedule, at around 07:00 AM GMT+1, since Bannerwise syncs around 06:00 AM GMT+1.

In order to learn more about how to set up your DPA feed to it synchronizes once a day, you should take a look at our article cover the setup of your Facebook product catalog.

If you didn't find what you are looking for in this article or you are in need of assistance, please don't hesitate to contact support@bannerwise.io or contact us via the support chat.

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